AIMS
To be able to recognise when someone’s clinical status is deteriorating
LEARNING OUTCOMES
By the end of this course you will:
- Recognise the responsibilities of managers
- Understand ways to motivate and support teams
- Be aware of relevant legislation that may impact leadership
- Know how to give effective appraisals and supervision
- Be aware of ways to work effectively as a team
- Understand how to communicate effectively
- Recognise key skills for listening to team members
LESSONS AND TOPICS
Roles and Responsibilities of managers
- The Role of a Manager
- Responsibilities
- Supporting Your teams
- Skills Required to Be a Manager
- Motivating your teams
- Get to Know Your Team
- Ensure Your Team Are Competent
- Accountability
Team Effectiveness
- Seven Tips for Successful Teamwork
- Having A Shared Understanding of Goals and Tasks
Communicating Effectively
- Reasonable Expectations
- Delegate Responsibilities
- Reward Accomplishments
- Confront Conflict
- Find Solutions to Problems
- Resilience
Legislation
- Health and Safety
- Data Protection
- Equality Act
Willingness to Listen
- Listening
- Signs of Active Listening
- Strategies for Sharing Constructive Feedback
- Accepting Negative Feedback
Supervisions and Appraisals
- What Is A Supervision?
- Why Is A Supervision Important?
- The Benefits of Effective Supervisions
- Formal Supervisions
- The Functions of a Supervision
- Who Can Provide Supervisions
- The appraisal process
- Benefits of appraisals
- Upwards appraisals
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