Equality & Diversity
Recognise and appreciate the differences of the people we care for. This half-day course helps your team provide care that is fair and gives equal opportunity to everyone.
About the course
Fair care with equal opportunity for everyone
This course explores what equality, diversity, inclusion and discrimination really mean, the legislation that covers them, and each of the protected characteristics under the Equality Act 2010. By the end of the course, delegates will:
- Explain equality, diversity, inclusion and equity in care
- Recognise how beliefs, values, attitudes and bias affect practice
- Outline the main legal duties on workers and employers
- Identify the nine protected characteristics
- Recognise direct, indirect and other forms of discrimination
- Explain when different treatment is lawful, and why
- Use respectful language and inclusive everyday practice
- Challenge, records and report discrimination confidently
What you’ll cover
Full course content
Eight areas take your team from beliefs and values through the law, the protected characteristics and the forms discrimination can take, to inclusive practice day to day.
Equality, Diversity and Inclusion in Care
- Three words, three ideas
- Who we are, who we support
- More than one difference at a time
- Why it matters
Beliefs, Values, Attitudes and Bias
- Where our reactions come from
- Labelling, stereotyping and prejudice
- Unconscious bias
- Culture shapes behaviour
The Law and Your Duties
- The Equality Act 2010
- Rights, capacity and care law
- Duty of Candour and accessible information
- Regulators and standards
The Nine Protected Characteristics
- Each characteristic in care
- Where protection applies
- Discrimination by association and perception
Forms of Discrimination
- Direct, indirect and arising from disability
- Reasonable adjustments, harassment, victimisation
- Unintentional and institutional practice
- Discriminatory abuse and hate crime
When Treating People Differently Is Lawful
- Reasonable adjustments and occupational requirements
- Positive action and objective justification
- When someone refuses a worker
- Single-sex services and personal care
Inclusive Practice Day to Day
- Start with the person
- Respectful language
- Everyday inclusion
Challenging Discrimination and Getting Support
- If you see it; if it happens to you
- What employers must provide
- Case studies
Keep exploring
Related mandatory courses
Teams booking this course often pair it with these subjects. All are delivered on-site, and we can combine courses into one visit.
Good to know
Frequently asked questions
Where is the training delivered?
All of our training is delivered on-site at your care home or workplace, anywhere in the UK. We come to you, so there are no travel costs or venue hire for your team. This course is theory-based, so we can also deliver it virtually over Zoom if that suits your team better.
How long is the Equality & Diversity course?
It runs as a half day (3 hours) course, delivered in one visit unless stated otherwise.
How many delegates can attend?
Up to 15 delegates per session.
Do delegates receive a certificate?
Yes, every delegate receives a certificate on completion. We recommend refreshing every two years.
How much does the course cost?
We price every course on application, based on your dates, location and delegate numbers. Use the contact buttons below. We reply quickly with a quote.
Can we combine courses into one visit?
Yes. Many clients build a full training day from shorter courses, and we can deliver several subjects in one visit. Just tell us what your team needs.
Do you only train care providers?
No. This course suits care settings, schools & nurseries, offices & workplaces, hospitality, retail, charities. If your sector isn’t listed, ask and we’ll tailor the course to your setting.
Book this course
We bring Equality & Diversity training to your care home
Delivered on-site at your service or virtually. This theory-based course works both ways, nationwide, with pricing on application. Tell us your dates and delegate numbers and we’ll reply quickly with a quote.
Part of our mandatory training range. Also explore clinical training and first aid courses.