AIMS
To develop an understanding of how self-awareness and resilience can improve care
LEARNING OUTCOMES
By the end of this course, you will:
- Understand what is meant by Self-Awareness
- Understand what is meant by Personal Strengths and Weaknesses
- Know why feedback is important
- Be aware of good communication skills
- Be aware of barriers to communication
- Be aware of what can affect mental health at work
- Understand how resilience can be damaged
- Know ways to build resilience
- Know ways to look after your mental health
- Be able to support the wellbeing of others
LESSONS AND TOPICS
Self-Awareness
- What is Self-Awareness?
- Why is Self-Awareness important?
- Personality
- Strengths and Weaknesses
Feedback
- Why is feedback important?
- Acting on Feedback
- Reflection
Communication
- Working with Others
- Barriers to Communication
- Good Communication
- Listening Skills
Resilience
- What is Resilience?
- Why does Resilience matter?
What Can Damage Resilience?
- Stress
- Change
- Work Life
- Personal Life
- Stress
Building Resilience
- Identifying Problems
- Learning Opportunities
- Celebrating Success
- Positive Action
- Building your own Resilience
- Building Resilience in others
Mental Health at Work
- Working Relationships
- Annual Leave
- Supporting people off work
- Boundaries
- Workload and Working Hours
- Bullying
- Menopause
- Maternity and Paternity
Looking After Your Mental Health
- Diet and Nutrition
- Exercise
- Environment
- Support Networks
- Coping with Stress
Supporting Wellbeing
- Leadership
- Raising Awareness
- Involving Staff
- Work / Life Balance
- Learning and Development
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