If someone’s life is at risk, call 999 or go to A&E. For urgent mental health help in England, call NHS 111 and choose the mental health option.
Organisations that can help
| Organisation | What they offer | Contact |
|---|---|---|
| Samaritans | Someone to talk to, whatever you’re going through | Call 116 123, free, any time, day or night |
| Mind | Information on mental health problems, treatment and where to get help (England and Wales) | Infoline 0300 123 3393, 9am to 6pm, Monday to Friday. Email info@mind.org.uk |
| Rethink Mental Illness | Advice and information for people affected by mental illness | 0808 801 0525, 9.30am to 4pm, Monday to Friday |
| Anxiety UK | Support for people living with anxiety | 24/7 infoline 03444 775 774 |
| MindEd | Free e-learning on the mental health of children, young people, adults and older people | minded.org.uk |
| Community mental health teams | Local teams that coordinate mental health care in the community | Ask the person’s GP or care team how to contact your local team |
Using this resource
- Display the details in staff areas and include them in induction, so everyone knows where to turn.
- Share them with the people you support and their families, in a way that suits each person.
- In Scotland, SAMH (Scottish Action for Mental Health) offers support.
This is a quick-reference resource. Always follow the person’s care plan, your organisation’s policies and procedures, and current national guidance.
Sources (checked 29 September 2026): Samaritans: contact us; Mind: helplines; Rethink Mental Illness: advice and information; Anxiety UK: get help; MindEd; NHS: get urgent help for mental health.




