I recently completed my PMVA (Prevention and Management of Violence and Aggression) training with Paul Whitmore, and I would like to give a full review of the experience.
Paul delivered the training with an excellent balance of professionalism, clarity, and approachability. He explained each concept in detail, ensuring that everyone in the group understood both the theory and the practical application of the techniques. His teaching style was engaging and interactive, encouraging participation while also creating a safe space where questions were welcomed and answered thoroughly.
One of Paul’s greatest strengths is how he links the training to real-life scenarios. He made sure we could see the relevance of each method in a care setting, helping us understand not just what to do, but why it works. The role-play and demonstrations were especially useful, giving us confidence in using de-escalation strategies before considering physical interventions.
Paul also emphasised safety—both for staff and for service users—reminding us of the importance of respect, communication, and professionalism at all times. His calm and supportive manner made the training feel less intimidating, even when we were practicing more physical elements of PMVA.
Overall, I left the course feeling more confident, knowledgeable, and well-prepared to manage challenging behaviours in a safe and compassionate way. Paul is an outstanding trainer, and I would highly recommend him to anyone needing PMVA training.