Workplace Culture
Workplace culture training helps your team understand what shapes workplace culture and recognise person-centred practice. They learn how to lead, communicate and promote inclusion, in line with current UK legislation, CQC expectations and best practice. Delivered on-site by our experienced trainers.
About the course
Understand workplace culture and promote inclusion
By the end of the course, delegates will:
- Understand what shapes workplace culture and the three levels on which it operates
- Recognise the difference between person-centred and task-focused practice
- Know the nine protected characteristics under the Equality Act 2010
- Understand CQC’s expectations around equality, diversity and inclusion
- Apply the HSE Management Standards and NICE guidance on staff wellbeing
- Understand agreed ways of working, accountability and duty of candour
- Know the features of effective leadership and successful teamwork
- Apply practical strategies for clear communication and managing change
What you’ll cover
Full course content
Everything the course covers, exactly as our trainers deliver it:
Understanding workplace culture
- What is workplace culture?
- How culture is shaped in the workplace
- Person-centred vs task-focused culture
Equality, diversity and inclusion
- Protected characteristics (Equality Act 2010)
- CQC expectations around inclusion
- The impact of discrimination
- Promoting inclusive practice
Attitude, behaviour and motivation
- Attitude, stress and wellbeing at work
- Disruptive behaviour and its effects
- Motivation and staff engagement
Working together
- Agreed ways of working and accountability
- Working relationships and partnership working
Leadership in care settings
- The role of leaders
- Supporting and supervising teams
- Team effectiveness
- Seven features of successful teamwork
Communication and change
- Communicating well
- Dealing with change
Keep exploring
Related leadership & management courses
These subjects sit naturally alongside this course — and we can combine courses into one visit.
Good to know
Frequently asked questions
Where is the training delivered?
All of our training is delivered on-site at your service, anywhere in the UK — we come to you, so there are no travel costs or venue hire for your team.
How long is the Workplace Culture course?
It runs as a half day – 3 hours course, delivered in one visit unless stated otherwise.
How many delegates can attend?
Up to 15 delegates per session.
Do delegates receive a certificate?
Yes — every delegate receives a certificate on completion. Certificates are valid for 2 years, so plan refresher training before they expire.
How much does the course cost?
We price every course on application, based on your dates, location and delegate numbers. Use the contact buttons below — we reply quickly with a quote.
Can we combine courses into one visit?
Yes. Many clients build a full training day from shorter courses, and we can deliver several subjects in one visit — just tell us what your team needs.
Do you only train care providers?
No. This course suits offices & workplaces, care settings, schools & colleges, charities, public sector. If your sector isn’t listed, ask — we’ll tailor the course to your setting.
Book this course
We bring Workplace Culture training to your service
Delivered on-site at your service, nationwide, with pricing on application. Tell us your dates and delegate numbers and we’ll reply quickly with a quote.
Part of our leadership & management training range. Also explore behaviour management training and mental health training.