Workplace training for businesses
Workplace training for offices, contact centres, shops, hotels, warehouses and other businesses. First aid, fire safety, wellbeing and leadership courses, delivered at your premises.
Training for workplaces
What training does your workplace need?
We’re best known for health and social care training. However, many of our courses suit any workplace. Most employers start with first aid and fire safety, then add training that supports their people and managers.
- First aid
- Fire, health and safety
- Wellbeing and a healthy culture
- Managers and teams
- Skills for work
First aid
From a short awareness session to training your workplace first aiders.
First Aid at Work (FAW)
Three days of hands-on training for your workplace first aiders.
3 daysView courseEmergency First Aid at Work (EFAW)
One day on CPR, choking, bleeding, shock and common emergencies.
Full day — 6 hoursView courseFirst Aid Awareness
A half day on the primary survey, CPR and the recovery position.
Half day — 3 hoursView courseBasic Life Support (BLS)
Three hours of CPR, defibrillator and choking practice.
Half day — 3 hoursView courseFire, health and safety
Help your team prevent accidents and act calmly when something goes wrong.
Fire Marshal
A full day for your fire marshals, from preventing fires to evacuation.
Full day — 6 hoursView courseFire Safety
Causes of fire, prevention, equipment and what to do when the alarm sounds.
Half day — 3 hoursView courseHealth & Safety
The law, risk assessments, accidents, RIDDOR and work-related stress.
Half day — 3 hoursView courseRisk Assessment
Carrying out a good risk assessment with a risk matrix.
Half day — 3 hoursView courseCOSHH
Working safely with hazardous substances.
Half day — 3 hoursView courseLone Worker
Safe working practices for staff who work alone.
Half day — 3 hoursView courseWellbeing and a healthy culture
Support your people and build a workplace where everyone is treated fairly.
Stress at Work
Positive and negative stress, bullying and looking after yourself.
Half day — 3 hoursView courseWellbeing
Why wellbeing matters at work, from stress and burnout to supporting mental health.
Half day — 3 hoursView courseMental Health First Aid
Two days on recognising mental health conditions and responding in a crisis.
2 days — 12 hoursView courseWorkplace Culture
What shapes workplace culture, and how to promote inclusion.
Half day — 3 hoursView courseEquality & Diversity
The Equality Act 2010, protected characteristics and discrimination.
Half day — 3 hoursView courseWhistleblowing
What counts as whistleblowing and how the law protects staff.
Half day — 3 hoursView courseManagers and teams
Develop the people who lead, recruit and motivate your staff.
Leadership & Management
Leading a team, exchanging feedback and supporting staff wellbeing.
Full day — 6 hoursView courseManagement & Supervision
Managing teams, supervisions and appraisals.
Half day — 3 hoursView courseCoaching & Mentoring
Coaching models, reflective practice and feedback.
Half day — 3 hoursView courseTeam Building
Why teamwork matters and how to build effective teams.
Full day — 6 hoursView courseApproach & Attitude
Promoting a positive attitude and tackling disruptive behaviour.
Half day — 3 hoursView courseSafer Recruitment
A safer recruitment process, from planning to a new starter’s first day.
Half day — 3 hoursView courseSkills for work
Practical courses for everyday tasks and customer-facing roles.
Introduction to Excel
Basic and intermediate Excel features, over a full day.
Full day — 6 hoursView courseCustomer Service — Hospitality
Customer care, telephone communication and handling complaints.
Half day — 3 hoursView courseCommunication, Documentation & Reporting
Listening well and keeping accurate, secure records.
Half day — 3 hoursView courseGDPR & Data Protection
How data protection law works in the workplace.
Half day — 3 hoursView courseFood Safety
Food hygiene, allergies and safe storage.
Half day — 3 hoursView course3 Day Training for TTT Level 4
Three days building the skills to plan, deliver and assess training.
3 daysView courseBy type of workplace
Training for your type of workplace
Every workplace is different, but most share the same starting points.
Offices and contact centres
First aid and fire marshal training are sensible starting points. Stress at Work and Wellbeing support teams, while leadership courses help team managers.
Retail, hospitality and leisure
Customer-facing teams need to act fast in an emergency. Emergency First Aid at Work and Fire Marshal suit most sites. Hospitality teams can also add Customer Service and Food Safety.
Warehousing, distribution and manufacturing
Busy sites need trained first aiders and a clear approach to risk. First Aid at Work, Health & Safety, Risk Assessment and COSHH are a good fit.
Businesses with several sites
We deliver on-site wherever your teams are. As a result, you can plan the same courses for every location with one provider.
How we deliver
We bring the training to you
- On-site, anywhere in the UKOur trainers come to your premises, so your team doesn’t travel.
- Up to 15 delegatesPer session, or up to 12 on practical courses.
- Several subjects, one visitShorter courses can be combined into a full training day.
- A certificate for every delegateEach course page shows how long it stays valid.
Theory-based courses can also run live over Zoom. For example, Fire Marshal, Wellbeing and Equality & Diversity have all been delivered this way. First aid courses are practical, so they run on-site.
Pricing is on application, based on your dates, location and delegate numbers.
Free guides
Free resources for your team
Practical guides and printable resources you can use straight away.
First aid needs assessment checklist
Work out the first aid cover, kit and training your service needs, using the factors in HSE guidance.
First aidRead the guide →
Emergency kit checklist
What to keep in a grab bag for evacuations and incidents, from evacuation plans and torches to hi-vis and blankets.
Emergency preparednessRead the guide →
Mental health support organisations
Where staff and the people you support can turn for help, with contact details for national services.
Mental healthRead the guide →Good to know
Frequently asked questions
Do you only train care teams?
No. Health and social care training has been our focus since 2006, but many of our courses suit any workplace. They include first aid, fire marshal, health and safety, wellbeing and leadership training.
How many first aiders does my workplace need?
It depends on your workplace, your staff and the hazards involved. HSE guidance asks employers to assess their first aid needs, and our free first aid needs assessment checklist can help you work it out.
What’s the difference between Fire Safety and Fire Marshal training?
Fire Safety is a half-day course on the causes of fire, prevention and what to do when the alarm sounds. Fire Marshal is a full day for the people who take on fire marshal duties, including evacuation procedures and equipment.
Can you tailor courses to our business?
Yes. Many of our course pages mention care settings, because that’s where most of our work is. Tell us about your workplace and we’ll tailor the course to your setting.
Can workplace training run over Zoom?
Theory-based courses such as Fire Marshal and Wellbeing can run live over Zoom. First aid courses are practical, so they’re delivered on-site.
Plan your workplace training
Tell us about your business, your sites and your team. We’ll suggest the right courses and send you a free quote.
Looking for a different setting? Charities and community organisations · Schools, colleges and early years · All organisation types